Product Care

To get the most from your products, we recommend the following guidelines.

 

Candle Care & Safety

  • Burn for long enough that the melted wax pool reaches all the way to the edge (2-3 hours) 
  • Always trim your wick to 5mm before each burn to avoid the wick smoking
  • To extinguish use a snuffer or dip the wick into the wax and push back up again, this will stop any smoke
  • Keep lit candles away from draughts, ceiling fans and any air currents. Any form of air current can cause uneven burning, smoking, diminish the scent throw and even decrease the burn time.
  • Do not burn for more than 4 hours at a time
  • Never burn on or near anything that could catch fire 
  • Never burn while unattended 
  • Keep out of reach of children and pets
  • Avoid direct sunlight and hot temperatures

Maximizing your Scent Throw

In order to maximize fragrance scent throw in a room, keep doors and windows closed and burn for 30 minutes. Opening windows and doors will help the scent to disperse. 

 

Reed diffuser care

  • Carefully remove plastic topper on bottle and replace rose gold lid ensuring it is on tight.
  • Place the reeds that came with your reed diffuser into the bottle to absorb the diffuser oil .
  • Flip the reeds occasionally so that the "dry" side of the sticks is now in the liquid.
  • Clean up spills immediately. Diffuser base and fragrance oil can damage surfaces.
  • Keep out of reach of children and pets.
  • Place your reed diffuser somewhere suitable in your home.

 

Car diffuser care

  • Carefully remove plastic topper on bottle and replace lid ensuring it is on tight. Turn the bottle upside down several times until the cork in the lid is soaked. The scent then emits from the soaked cork top.
  • Repeat above step when necessary.
  • Frequently check the lid is still tightly shut as it may loosen from car movement.
  • Hanging diffusers should not be left in high heat environments exceeding 30C as they have been known to explode. We recommend changing the position of the hanging diffuser to hang on the indicator/wiper stick during summer so it is not in direct sunlight.
  • Clean up spills immediately. Diffuser base and fragrance oil can damage surfaces.
  • Keep out of reach of children and pets.
  • Once opened, hang at all times.